Do Goodvertising and Purposeful Communication Need a Code of Ethics?
Philanthropy, CSR, and purposeful communication have at least one goal in common: to do well by consumers who, directly or indirectly, are being addressed. But is it always so? Through the analysis of the communication strategies that the companies Purdue Pharma, British Petroleum, and Burger King have recently adopted, we will try to understand whether there is a virtual limit beyond which not only the “purposeful” campaigns (guided by a “high” purpose’) are no longer effective for companies that adopt them but whether they are also potentially harmful to consumers.
Philanthropy Or Reputation Laundering?
Recently the Guggenheim Museum in Manhattan, New York, was at the center of a protest against its financing by the Sackler family, the head of Purdue Pharma, which markets OxyContin. A few days afterwards, Columbia University and the University of Washington, which have both received donations from the Sacklers in the past, announced that they will no longer accept grants from the family.
What is behind this protest?
The American photographer Nan Goldin, who claimed to have become addicted to OxyContin after the pills were prescribed, leads the protest along with other artists and activists against the campaigns of cultural philanthropy, claiming that accepting funding from owners from similar companies makes cultural institutions accomplices of their damage.
The eight members of the Sackler family are accused of intentionally minimizing the dangers of taking OxyContin painkillers (seemingly more potent than heroin or morphine) and deceiving doctors into prescribing excessive doses for many patients who would never have had to take the drug. OxyContin is now considered co-responsible for the opioid crisis that is killing more than 100 people a day in America and has generated millions of addicts.
Opioids are not the only epidemic devastating America, despite the U.S. being one of the highest economically performing countries today. “By most accounts, Americans should be happier now than ever,” writes Jean M. Twenge, co-author Of the Report ‘World Happiness,’ published March 20, 2019, which monitors the level of happiness of the citizens of 156 countries in the world. “The violent crime rate is low, as is the unemployment rate. Income per capita has steadily grown over the last few decades. ” Yet Americans are sad.
Jeffrey D. Sachs, director of the Sustainable Development Solutions Network (SDSN), Director of the Center for Sustainable Development at Columbia University, and co-author of the report, explained in these terms the phenomenon:
My argument is that the U.S. is suffering an epidemic of addictions, and that these addictions are leaving a rising Portion of American society unhappy and a rising number clinically lonely.
The fact that the Guggheneim Museum and other cultural institutions have accepted the subsidies of Purdue Pharma under the guise of a philanthropic action with the twofold aim of “bringing the general public closer” and diverting attention from their responsibilities, with an effect of “reputation laundering “ , is cause for concern.
This of the Guggenheim is not an isolated case. Many will remember the long-standing partnership between British Museum And British Petroleum, which recently (and for the umpteenth time) was the subject of a protest. At the center of the controversy was the exhibition “I Am Ashurbanipal,” with the protesters claimed to have been taken from contemporary Iraq during the Ottoman era. The banners of the event said “colonialism crisis” and “stolen items.” So for BP the philanthropic sponsorship of the British Museum has become a constant cause for concern.
And even more worrying is the (unconscious?) intercession an institution such as the British Museum or the Guggenheim are pushed to do to get the funds to survive. I get to ask if the price they apply is worth the game. And if it is acceptable to the State that culture remains alive thanks to the “soulwashing.”
Unfortunately, it seems no one can feel immune to some form of addiction (hence the term epidemic used by the author Of Chapter 7 Of Report World Happiness Jeffrey D. Sachs). And from this perception to the salience and relevance of the subject.
A question arises: The basis of the purposeful communication or goodvertising (advertising that do good – whether developed through actions of philanthropy, or CSR or with digital persuasive campaigns but non-informative) shouldn’t be a code of ethics?
Article written in collaboration with Stefano Serafinelli, clinical Psychologist, mindfulness intervention trainer.
Foto: Guggenheim Museum rebranding / 2019
 “There’s the question about whether Yale or any other university wants to be complicit in the reputation laundering of the donor. And at the very minimum there is that negative to put on the ledger of whatever good could be done with the gift.” Rob Reich, professor of ethics, Stanford University